Privacy Policy
Welcome to Alislam Travels, your trusted Umrah and Hajj travel agency based in the UK. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at alislamtravels.co.uk or interact with us via email at contact@alislamtravels.co.uk.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services or provide us with your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, passport details, date of birth, and payment information.
- Travel Preferences: Information related to your Umrah or Hajj travel plans, such as preferred dates, accommodation, and special requests.
- Technical Data: IP address, browser type, device information, and browsing behavior when you visit our website.
- Communication Data: Emails, messages, or other correspondence you send to us.
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage your Umrah or Hajj bookings.
- To communicate with you about your travel arrangements, including updates, confirmations, and support.
- To improve our website and services based on your feedback and usage patterns.
- To comply with legal and regulatory requirements.
- To send you promotional offers, newsletters, or other marketing materials (only with your consent).
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
- All sensitive data, such as payment information, is encrypted during transmission.
- Access to your personal information is restricted to authorized personnel only.
- We regularly review and update our security practices to ensure compliance with industry standards.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Airlines, hotels, and other travel-related partners to fulfill your bookings.
- Legal Authorities: When required by law or to protect our rights and interests.
- Third-Party Platforms: For marketing or analytics purposes, but only with your explicit consent.
5. Your Rights
Under the UK General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data under certain circumstances.
- Restriction: Request restrictions on how we use your data.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
- Data Portability: Request a transfer of your data to another organization.
To exercise any of these rights, please contact us at contact@alislamtravels.co.uk.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Alislam Travels
Email: contact@alislamtravels.co.uk
Website: alislamtravels.co.uk
Thank you for trusting Alislam Travels with your Umrah and Hajj journey.
